EIB Complaints Mechanism: Activity Report (BEI-273)

EIB Complaints Mechanism: Activity Report

Document date: [12/2017]

Identity

Content

Access

Allied Materials

Identity Statement

Created By

Banque Européenne d'Investissement

HAEU Reference Code

BEI-273

Physical Medium

Paper

Reference Archivists

Mathevon, Valerie

Content and Structure

Abstract

EIB Complaints Mechanism (EIB-CM) activity report for 2016:

-Foreword
-Casework statistics: Incoming complaints; New admissible complaints brought before the Complaints Mechanism; Handled complaints; Closure of registered cases brought before the Complaints Mechanism; European Ombudsman cases
-Examples of cases handled in 2016: Reventazón (Costa Rica); D4R7 Motorway (Slovakia); Sofia Municipal Infrastructure (Bulgaria); NER 300 (Cyprus); Procurement complaints; Mediation: Olkaria Geothermal Expansion (Kenya); Transparency Policy; European Ombudsman cases
-Institutional cooperation and outreach

Conditions of Access and Use

Languages

English

Type of Archival Materials

Electronic File

Allied Materials

Location of Originals

Historical Archives of the European Union