The file contains the following leaflets, brochures and communication materials produced by BEUC:

- Postcard Collective redress (2011).
- Collective redress. Where and how it works (2011).
- The consumer rights directive in need of revival .. BEUC press pack for European Parliament vote (24/03/2011).
- Factsheet on air passenger rights and the EU legislative update 'Don't take off with air passenger rights' boarding pass(15/09/2013).
- EU collective redress: old myths and recent realities (2013).

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